jiligamas Privacy Policy

This Privacy Policy applies to all personal information processed by jiligamas in connection with the platform available at jiligamas.net. It covers data collected through the website, mobile access, account registration, customer support interactions, and any other channel through which you communicate with jiligamas.

By registering an account and using jiligamas, you acknowledge that you have read this policy and understand how your personal data will be handled. If you do not agree with any part of this policy, you should not register or continue using the platform.

jiligamas is committed to handling personal data responsibly and in a manner consistent with applicable Philippine privacy law, including the Data Privacy Act of 2012 and its implementing rules. This policy describes our practices in plain language so that every Filipino player can understand what happens to their information.

jiligamas collects several categories of personal information depending on how you interact with the platform. We only collect what is necessary for the stated purposes.

Registration and identity information

When you create a jiligamas account, we collect your full name, date of birth, email address, mobile number, and a chosen username. To verify your identity and age, we may request a government-issued Philippine ID, proof of address, and a selfie or video confirmation. This information is required to comply with our legal obligations and to protect all players on the platform.

Financial and transaction data

jiligamas records all deposits, withdrawals, wagers, and game selections associated with your account. We also collect the payment method details required to process transactions in Philippine Peso, such as your GCash number, Maya account reference, bank account name and number, or card details where applicable. Full card numbers are not stored by jiligamas; they are processed by our certified payment partners.

Technical and device data

When you access jiligamas, our systems automatically record certain technical data including your IP address, device type, browser or app version, operating system, session timestamps, and pages visited. This information is used to maintain platform security, detect unusual access patterns, and improve the overall experience for Philippine players.

Communication data

If you contact jiligamas through email, chat, or any support channel, we retain records of those communications. This helps us provide consistent support and review the history of any account or transaction issue you raise.

jiligamas uses the personal information we hold for specific and clearly defined purposes. We do not use your data in ways that go beyond what is described in this policy.

• Account management. Creating and maintaining your jiligamas account, verifying your identity and age, processing login requests, and managing account settings.
• Transaction processing. Receiving and processing PHP deposits and withdrawal requests through your chosen payment method, recording your transaction history, and resolving any payment disputes.
• Platform security and fraud prevention. Monitoring account activity for signs of unauthorised access, multiple account creation, bonus abuse, money laundering, or other prohibited behaviour described in the jiligamas Terms and Conditions.
• Legal compliance. Complying with applicable Philippine laws and regulatory requirements, including age verification, anti-money laundering procedures, and data privacy obligations.
• Customer support. Responding to your questions, resolving account or transaction issues, and following up on complaints raised through jiligamas support channels.
• Platform improvement. Analysing aggregated and anonymised usage data to understand how players interact with jiligamas and to improve navigation, game access, and overall performance.
• Responsible gaming. Identifying patterns of account activity that may indicate problem gaming behaviour so that jiligamas can offer relevant information about responsible gaming tools.
• Marketing communications. Where you have explicitly consented, sending you information about jiligamas promotions, new features, and relevant updates. You can withdraw this consent at any time.

jiligamas processes your personal data on one or more of the following legal grounds:

• Contract performance. Processing is necessary to operate your jiligamas account and deliver the services you have requested, including accepting deposits, settling wagers, and processing withdrawals.
• Legal obligation. Certain processing activities are required by applicable Philippine law, including age verification, transaction monitoring, and the retention of financial records.
• Legitimate interests. jiligamas processes certain data to protect the platform from fraud, maintain security, and improve service quality, where those interests do not override your own privacy rights.
• Consent. Where processing is not covered by the above grounds — for example, sending optional marketing communications — jiligamas will seek your explicit consent and will respect a withdrawal of that consent promptly.

jiligamas does not sell your personal information to unrelated third parties. We may share your data with the categories of recipient listed below, and only to the extent necessary for the stated purpose.

Some of the third-party service providers used by jiligamas may process data outside the Philippines. Where this occurs, jiligamas takes steps to ensure that appropriate safeguards are in place to protect your personal information to a standard consistent with the requirements of the Data Privacy Act of 2012.

If you have questions about the safeguards in place for a specific transfer, you may contact jiligamas through the details provided in Section 15.

jiligamas retains personal data for as long as your account is active and for a period after account closure as required by law. Financial transaction records and identity verification documents are retained for the minimum period required by applicable Philippine anti-money laundering and financial regulations.

Data that is no longer required for any legitimate purpose will be securely deleted or anonymised. Anonymised data that cannot be traced back to an individual may be retained for analytical purposes without a retention limit.

If you request the deletion of your jiligamas account and the data held within it, we will action that request subject to any legal obligations that require us to retain specific records for a defined period.

jiligamas applies technical and organisational security measures designed to protect your personal data from unauthorised access, accidental loss, alteration, and disclosure. These measures include encrypted data transmission, restricted internal access controls, secure server infrastructure, and regular security reviews.

No internet platform can guarantee absolute security. If you believe your jiligamas account has been compromised, or if you notice any unexpected account activity, please contact jiligamas support immediately so we can take prompt protective action.

You also play a role in keeping your account secure. Use a strong unique password, do not share your credentials, log out from shared devices, and keep the mobile number and email address on your account current so that security alerts reach you reliably.

jiligamas uses cookies and similar tracking technologies to provide a functioning and secure platform experience. Cookies are small text files stored on your device when you visit the site.

• Essential cookies are required for the platform to function. They keep you logged in during a session, maintain your preferences, and protect against common security threats.
• Analytics cookies help jiligamas understand how players navigate the platform, which pages are visited most often, and where technical problems occur. This data is aggregated and not linked to an identifiable individual.
• Functional cookies remember your selected preferences such as language and display settings across sessions.

You can manage or disable cookies through your browser settings. Disabling essential cookies will affect platform functionality and may prevent you from logging in or using core jiligamas features.

jiligamas is strictly an adults-only platform. We do not knowingly collect or process personal information from individuals below the applicable legal age. Age verification is a required step during jiligamas registration, and additional identity documents may be requested at any time.

If jiligamas discovers that a minor has registered an account or provided personal information, that account will be closed immediately, all transactions will be reversed where possible, and the personal data will be deleted unless retention is required by law.

If you are a parent or guardian and believe that a minor has registered a jiligamas account, please contact support@jiligamas.net immediately with relevant details so we can investigate and act promptly.

As a jiligamas player, you have rights over your personal data. The table below summarises what each right allows and how to exercise it.

jiligamas will respond to rights requests within a reasonable period and at no cost to you, unless a request is manifestly excessive or repetitive. We may need to verify your identity before acting on a request to protect against fraudulent data access attempts.

jiligamas will only send you promotional communications about platform features, bonuses, and offers if you have explicitly opted in during registration or through your account settings. We do not send unsolicited marketing material.

You can withdraw your marketing consent at any time by clicking the unsubscribe link included in any jiligamas email or by updating your communication preferences in account settings. Withdrawal of marketing consent does not affect account service communications, which are sent as part of normal account management and cannot be opted out of while your account remains active.

The jiligamas platform may contain references to information about third-party services such as payment providers or regulatory bodies. This Privacy Policy applies only to data processed by jiligamas. The privacy practices of external parties are outside our control and are governed by their own policies.

jiligamas encourages you to read the privacy policy of any third-party service you choose to use in connection with your jiligamas account, such as your GCash or Maya application, before sharing personal information with them.

jiligamas may revise this Privacy Policy from time to time to reflect changes in our data practices, platform features, or legal requirements. When updates are made, the revised policy will be published on this page with an updated review date.

For significant changes that affect how we use your personal data in a material way, jiligamas will notify registered players using the contact details held on their account. Your continued use of jiligamas after a policy update constitutes acceptance of the revised terms. If you do not agree with an update, you should close your account before the revised policy takes effect.

If you have a question about this Privacy Policy, wish to exercise a data right, or want to raise a concern about how jiligamas has handled your personal information, please contact our team:

Email: support@jiligamas.net

jiligamas will acknowledge your enquiry promptly and aim to provide a substantive response within a reasonable period. If you are not satisfied with our response to a privacy concern, you have the right to raise a complaint with the National Privacy Commission of the Philippines.